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Privacy Policy

‍The protection of your personal data is a particular concern for us. We therefore process your data exclusively on the basis of the legal provisions (GDPR). In this privacy information, we inform you about the most important aspects of data processing in the context of our website.

‍Contact us

If you contact us via the form on the website or by email, the data you provide will be stored for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.

‍Cookies

Our website uses so-called cookies. These are small text files that are stored on your device by your browser. They do not cause any harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit. If you do not wish this, you can configure your browser to inform you about the setting of cookies and only allow this in individual cases. Disabling cookies may limit the functionality of our website.

‍Web Analysis

Our website uses features of the web analytics service Google Analytics, provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Cookies are used to enable an analysis of the use of the website by your users. The information generated in this way is transmitted to the provider's server and stored there. You can prevent this by configuring your browser to not accept cookies. More information on how to handle user data with Google Analytics can be found in Google's privacy policy. support.google.com/analytics/answer/6004245 Data processing is carried out on the basis of legal provisions and legitimate interests according to Article 6 GDPR. Our concern in terms of the GDPR (legitimate interest) is to improve our offerings and our online presence. As we value the privacy of our users, user data is only evaluated in an anonymised form.

Your rights

‍You generally have the rights to information, correction, deletion, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been infringed in any way, you can file a complaint with the supervisory authority. In Austria, this is the Data Protection Authority. Legal requirements may oppose the deletion and restriction of data.

Company data Advertising and Market Communication Group

All content on this website is protected by copyright. Texts, images, graphics, sound, animations, and videos are subject to copyright and other protective laws. The content may not be copied, distributed, modified, or made accessible to third parties for commercial purposes. Any use, especially the storage in databases, reproduction, distribution, editing, and any form of commercial use as well as the transfer to third parties - even in parts or in revised form - without the consent of the operator or the author is prohibited.

Terms of use, warranty, liability regarding content and links. The use of this website is at your own risk. We do not guarantee constant availability, nor for the published contributions, offers, services, and functionalities regarding accuracy, completeness, and functionality. The warranty is governed by statutory provisions. Any liability for damages that arise directly or indirectly from the use of this website is excluded.

This website and the associated services are operated with the utmost care, reliability, and availability. However, for technical reasons, it is not possible for these services to be accessible without interruption, for the desired connections to always be established, or for stored data to be retained under all circumstances. Therefore, constant availability cannot be guaranteed. IP connectivity to other network operators is provided as far as possible.

Any liability for problems arising from third-party networks is excluded. The use of other networks is subject to the terms and conditions of the respective operators. In cases of force majeure, strikes, restrictions on the services of other network operators, or during repair and maintenance work, there may be limitations or interruptions, for which no liability exists.

Links: We accept no liability for the content, functionality, and availability of linked websites when linking to other online offerings. This also applies to all other direct or indirect references or links to external internet offerings. Links to this website are welcome, provided they are designed as external links in a separate browser window. Incorporating the main window into a frame of the link setter is not permitted. If a website we have linked to contains illegal content, please inform us, and the link will be removed immediately.

Disclaimer:The creation and maintenance of this homepage is carried out with the utmost care. Nevertheless, we accept no liability, for whatever legal reason, for the accuracy, timeliness, and completeness of the transmitted information. In no case can the company or its business partners be held responsible for the content of the homepage for any damages of any kind that arise from the use or in connection with the use of the information provided here, whether direct or indirect damages, consequential damages or special damages including lost profits, or damages arising from the loss of data. We reserve the right to change or update the information, products, or services offered on this website at any time without prior notice. The information on this website is of a general nature and is intended solely to introduce interested internet users to our products and services. We accept no responsibility for decisions made by the user based on the information provided.

We would like to point out that the present content does not constitute individual legal, business, or any other professional advice or recommendation and is not suitable to replace individual consultation by qualified persons taking into account the specific circumstances of the individual case.

This website contains references to websites set up by third parties. We have no control over the websites and the information, goods, or services offered there and therefore accept no responsibility, for whatever legal reason, for the content of third-party websites.

For any existing or future legal relationships, only Austrian law shall apply and only Austrian courts shall have jurisdiction. This homepage, including all its parts such as texts and images, is protected by copyright. Any use outside the limits of the Copyright Act is only permitted with written consent. A paid transfer of the content to third parties is not permitted.

General Terms and Conditions

1. General

For all transactions between the customer and KOMBINAT MEDIA GESTALTER GMBH (hereinafter referred to as 'the Agency'), only these 'Uniform Terms and Conditions' shall apply. Any conflicting terms and conditions of the customer shall only be effective if expressly and in writing acknowledged by the Agency. Deviations from or supplementary agreements to these 'Uniform Terms and Conditions' require written form, this also applies to any waiver of the written form. Should individual provisions of these 'Uniform Terms and Conditions' be ineffective, this shall not affect the validity of the remaining provisions and the contracts concluded on their basis. The ineffective provision shall be replaced by a valid one that comes closest to its meaning and purpose.

2. Conclusion of Contract

The agency's offers are non-binding. The client is bound to their order for two weeks from the date of receipt at the agency. Client orders are only considered accepted upon written confirmation of the order by the agency, unless the agency indicates acceptance of the order in a conclusive manner - for example, by taking action based on the order. In the case of recurring similar orders, each individual order is to be regarded as a separate order. For extensions of orders (large orders), the individual work sections (orders) are considered as a closed individual contractual relationship.

3. Performance and Fee

All agreed quotation prices are exclusive of VAT. These will be shown separately at the applicable statutory rate and charged accordingly. All services provided by the agency that are not expressly covered by the agreed fee will be billed separately. This particularly applies to all ancillary services of the agency. All cash expenses incurred by the agency (e.g. for material costs, hosting fees, setup costs for hosting on third-party servers, courier services, extraordinary shipping costs or travel) will be billed to the client as additional costs and charged immediately. External hosting contracts will automatically renew annually unless terminated 3 months prior to the contract renewal. If changes occur that are not accounted for in the original offer (project plan), these will be billed according to effort. Cost estimates from the agency are generally non-binding. If it becomes apparent that the actual costs exceed those estimated in writing by the agency by more than 20 percent, the agency will inform the client of the higher costs. The cost overrun is deemed approved by the client if the client does not object in writing within three days of this notice and simultaneously provides more cost-effective alternatives. For all work by the agency (including quotations) that for whatever reason does not proceed, the agency is entitled to reasonable compensation. By paying this compensation (hourly rate), the client acquires no rights to this work; unexecuted concepts, designs, etc. must be returned to the agency immediately.

4. Presentation

For participation in presentations, the agency is entitled to a reasonable fee that at least covers all personnel and material expenses incurred by the agency for the presentation, as well as the costs of all external services. If the agency does not receive an order after the presentation, all services provided by the agency, particularly the presentation materials and their content, remain the property of the agency; the client is not entitled to use these in any form; rather, the materials must be returned to the agency immediately. If the ideas and concepts presented during a presentation for solving communication tasks are not utilised in advertising materials created by the agency, the agency is entitled to use the presented ideas and concepts elsewhere. The transfer of presentation materials to third parties, as well as their publication, reproduction or any other distribution, is not permitted without the express consent of the agency.

5. Ownership rights and copyright protection

All services provided by the agency, including those from presentations (e.g. suggestions, ideas, sketches, drafts, scribbles, final drawings, concepts, negatives, slides), as well as individual parts thereof, remain the property of the agency, and can be requested back by the agency at any time - particularly upon termination of the agency contract. The client acquires only the right to use (including reproduction) for the agreed purpose and within the agreed scope of use by paying the fee. Without a contrary agreement with the agency, the client may only use the agency's services personally, exclusively in Austria, and only for the duration of the agency contract. Changes to the agency's services by the client are only permitted with the express consent of the agency and, as far as the services are protected by copyright, of the author. For the use of the agency's services that goes beyond the originally agreed purpose and scope of use, the consent of the agency is required - regardless of whether this service is protected by copyright. The agency and the author are entitled to a separate appropriate remuneration for this; appropriate is generally the fee specified in the agency agreement, but at least 7.5% of the amount paid by the client to third parties commissioned with the production, distribution, or publication of the advertising materials. For the use of the agency's services or advertising materials for which the agency has developed conceptual or design templates, after the expiry of the agency contract, the consent of the agency is also necessary, regardless of whether these services are protected by copyright. For this, the agency is entitled in the first year after the contract ends to the full amount of the agency fee agreed in the expired contract, usually 15%. In the second or third year after the contract expires, only half or a quarter of the fee agreed in the contract is due. From the fourth year after the contract ends, no agency fee is to be paid. The agency assumes no liability for content and content parts provided by clients or worked on for clients. The agency generally assumes no liability for incorrect and faulty client content.

6. Labelling

The agency is entitled to refer to itself and, if applicable, to the author on all advertising materials and in all advertising measures, without the customer having any claim to remuneration for this. Furthermore, the agency has the right to promote the products and services created on behalf of the customer. This also includes the mention of company, product, and brand names.

7. Approval

All services provided by the agency (in particular all drafts, sketches, final drawings, brush proofs, blueprints, and colour prints) are to be reviewed by the client and approved within three days. If approval is not given in a timely manner, they will be deemed approved by the client. If a joint acceptance of the completed work has been agreed upon, the client must inform the agency in advance of the person responsible for the review or the delegated person. The agency can determine the time of acceptance. If the client unilaterally cancels an agreed acceptance or does not appear at the agreed time (or does not take the appointment), the work performed will be considered approved. The client will particularly have the legal, especially the competition and trademark law permissibility of the agency's services checked. The agency will only arrange for an external legal review at the written request of the client; the associated costs are to be borne by the client. Any liability of the agency for claims made against the client based on the advertising measure (the use of a trademark) is expressly excluded if the agency has fulfilled its duty to inform; in particular, the agency is not liable for legal costs, the client's own attorney fees, or costs of judgment publications, as well as for any potential claims for damages or similar claims from third parties. In the event that the agency is itself held liable due to the execution of an advertising measure (the use of a trademark), the client shall indemnify and hold the agency harmless: The client shall therefore compensate the agency for all financial and other disadvantages (including immaterial damages) that arise for the agency from the claims made by a third party.

8. Appointments

The client undertakes the obligation to provide all information relevant to the fulfilment of the order by the agreed deadline. The agency strives to meet the agreed deadlines. However, the client is only entitled to assert their statutory rights if they have granted the agency a grace period of at least 14 days. This period begins with the receipt of a reminder letter by the agency. An obligation to pay compensation for delay exists only in cases of intent or gross negligence on the part of the agency. Unavoidable or unforeseeable events - particularly delays with the agency's contractors - release the agency from the obligation to meet the agreed delivery date.

9. Consent clause for the sending of advertising and informational material

The interested party or client generally agrees to the sending of advertising and informational material and/or contact by the agency. This consent can be revoked by the client at any time in writing (email to: office@kombinat.at).

10. Payment

Upon placing the order, the first partial payment of 30% of the total order value becomes due, with the remaining amount due after the completion of the project phase. The agency's invoices are due for payment 14 days after receipt. In the case of late payment, default interest of currently 12% per annum is deemed agreed. Delivered goods remain the property of the agency until full payment is made. The client may not offset any counterclaims.

11. Development technologies and development standards

Applications developed by us are generally designed for the latest types of browsers available at the time of development, unless otherwise specified by the client. Adaptations for older browsers or additional systems are offered separately. The involvement of freelancers, project partners, or subcontractors is always permitted.

12. Warranty and Compensation

The customer must submit any complaints in writing within 14 days of the service being provided by the agency and provide justification. In the case of legitimate and timely complaints, the customer is only entitled to have the service improved by the agency. The contractor assumes no warranty for the technical functionality on unspecified device combinations or any warranty of success for the products created in the market. The warranty covers the operational reliability of the created advertising materials for the device and software combinations specified in the preliminary project study and the hosting setup provided by the agency for a period of 2 years (the agency assumes no liability for malfunctions or misbehaviour of websites on hosting environments provided by the customer). Claims for damages from the customer, particularly due to delays, impossibility of performance, positive breach of obligation, fault at the conclusion of the contract, defective or incomplete performance, consequential damages, or due to unlawful acts are excluded, unless they are based on intent or gross negligence of the agency. The agency assumes no liability for the documents entrusted to it for processing by the customer. The agency will carry out the work assigned to it in accordance with generally accepted legal principles and will inform the customer in a timely manner of any significant risks that are recognisable to them. The agency commits to the diligent execution of the work. It is entitled to have the work assigned to it carried out in whole or in part by other companies or individuals. The agency assumes no liability of any kind for damages that may be caused by these. Should claims be made by third parties due to the use of previously free programs (programming languages, database solutions, etc.), the agency will be indemnified and held harmless by the customer. The agency assumes no liability for any production failures with or without data loss in general. The customer agrees that for programs or internet applications developed by the agency, they will not disclose their personal access data to third parties nor copy, distribute, or modify the programs or internet applications in whole or in part without the express consent of the agency. The licensee is also liable for their employees or any persons who gain access to the product or obtain it. In the case of unlawful breaches of contract, a reasonable contractual penalty is deemed to be agreed.

13. Jurisdiction, applicable law, place of performance

The court competent for all disputes is agreed to be the court with subject matter jurisdiction for Dornbirn. Only Austrian law shall apply. The place of performance is the registered office of the agency.

Kombinat Media Gestalter GmbH,Marktstraße 10, 6840 Götzis, T +43 699 1394 3334

Image credits:
https://www.kombinat.at/
https://www.albrecht-schnabel.com/
https://www.pexels.com/

Commercial register Feldkirch
VAT number: ATU 513 854 06
Company number: FN 205736d
EORI number: ATEOS1000015459

EASYBANK:
IBAN AT611420020010938792
BIC BAWAATWW

T +43 699 1394 3334
» office@kombinat.at
» www.kombinat.at

You can reach our data protection officer at office@kombinat.at Information obligations according to the Media Act and E-Commerce Act